Disclosing NCSP participant information

NCSP logo
A caller’s identity must be established.
The National Cervical Screening Programme (NCSP) Register Central Team’s (RCT’s) Screening Support team and the 13 regional services across New Zealand answer and respond to thousands of phone calls a year.

If a health worker is calling about a participant on the NCSP-Register, the RCT or regional service team must establish the caller’s identity before disclosing participant information.

This is done by confirming:

  • their first and last name
  • their role (eg, practice nurse, doctor, smear taker)
  • the name of the health facility
  • the contact details of the health facility, if required.

The participant must be verified by her National Health Index number, full name and date of birth.

This means the RCT or regional service can be certain that sensitive, personal information is being given to the appropriate person. Your understanding and patience while these verification checks are made is appreciated.

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Page last updated: 29 October 2014